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Terms and Conditions Terms

These Terms and Conditions explain the basic rules for using the AIM Excel Software Solutions website and communicating with us for software, ERP, CRM, website, mobile app, AMC software, hosting and support services.

Last updated: June 03, 2026

1. Introduction

Welcome to AIM Excel Software Solutions. By accessing our website or contacting us for services, you agree to these Terms and Conditions. If you do not agree with these terms, please do not use this website.

2. About Our Services

AIM Excel Software Solutions provides services including, but not limited to:

  • Custom software development
  • ERP software development
  • CRM software development
  • Website development
  • Mobile app development
  • AMC software development
  • Managed hosting and technical support
  • Software consulting and business automation planning

3. Website Information

The content on this website is provided for general information and business enquiry purposes only. We try to keep information accurate and updated, but we do not guarantee that all information, service descriptions, images, screenshots or pricing references will always be complete, current or error-free.

4. Service Enquiries

When you submit an enquiry through our website, WhatsApp, email, phone or contact form, you agree to provide accurate information. We may use the information to understand your requirement, contact you, prepare a quotation or discuss a project.

5. Quotations and Proposals

Any quotation, proposal, estimate or project discussion shared by AIM Excel Software Solutions is based on the information available at that time. Pricing, scope, timeline, deliverables and support terms may change if requirements change or additional work is requested.

6. Project Scope

Software, website, mobile app, ERP, CRM or AMC software development work will be handled as per the agreed scope. Any new module, feature, report, integration, design change, data migration, third-party API, hosting change or major revision may require separate discussion, approval, timeline and cost.

7. Client Responsibilities

For smooth project delivery, the client is responsible for providing required information, content, documents, logos, images, business rules, approval, testing feedback and timely communication. Delays in providing required details may affect project timelines.

8. Payment Terms

Payment terms will be discussed and agreed separately for each project or service. Work may be started, continued, paused or delivered based on the agreed payment schedule. Any delay in payment may affect project progress, delivery, support or hosting services.

9. Timeline and Delivery

Project timelines depend on scope, complexity, client approvals, testing feedback and third-party dependencies. We try to complete work within the discussed timeline, but delivery dates may change due to requirement changes, pending content, delayed approvals, technical issues or external service delays.

10. Testing and Approval

Clients are expected to review and test the delivered work. Bugs or issues found during testing should be reported clearly with details, screenshots or examples where possible. Final approval or use of the system may be treated as acceptance of the delivered scope.

11. Support and Maintenance

Support and maintenance terms depend on the project agreement or support plan. Bug fixing, updates, hosting support, technical changes, new features or ongoing support may be free or chargeable depending on the agreed scope and support period.

12. Hosting, Domain and Third-Party Services

If hosting, domain, SSL, email, payment gateway, API, SMS, WhatsApp API, Google services, maps, analytics or any third-party service is used, the client may need to follow the terms and pricing of those third-party providers. AIM Excel Software Solutions is not responsible for outages, price changes, restrictions or policy changes by third-party providers.

13. Intellectual Property

Website content, design concepts, software code, documents, proposals, layouts, graphics and other materials created by AIM Excel Software Solutions may be protected by intellectual property rights. Ownership and usage rights will depend on the project agreement, payment completion and agreed terms.

14. Client Data

Client data shared with us for development, testing, hosting, support or migration will be handled with reasonable care. Clients are responsible for ensuring that the data they provide is lawful, accurate and authorized for use in the project.

15. Backups and Security

We may assist with hosting, SSL, backups and security practices where agreed. However, no digital system can be guaranteed to be completely secure or permanently error-free. Clients should maintain their own important records and backup policies where required.

16. Limitation of Liability

AIM Excel Software Solutions will not be liable for indirect, incidental, special or consequential losses, including business loss, data loss, profit loss, downtime, third-party service failure or other damages arising from website use, service delay, technical issue or project dependency, to the maximum extent permitted by applicable law.

17. External Links

Our website may include links to external websites, social media pages or third-party platforms. We are not responsible for the content, security, availability or policies of external websites.

18. Prohibited Use

You must not use this website or our services for illegal, harmful, abusive, fraudulent, misleading or unauthorized activities. You must not attempt to damage, disrupt or misuse our website, servers, forms or communication channels.

19. Changes to These Terms

AIM Excel Software Solutions may update these Terms and Conditions from time to time. Updated terms will be posted on this page with the revised date.

20. Governing Law

These Terms and Conditions shall be governed by the laws of India. Any dispute shall be subject to the appropriate jurisdiction in Maharashtra, India, unless otherwise agreed in writing.

21. Contact Us

If you have any questions about these Terms and Conditions, you can contact us:

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