Privacy Policy Privacy

Last updated: June 03, 2026

1. Introduction

AIM Excel Software Solutions respects your privacy. This Privacy Policy explains how we collect, use, store and protect information when you visit our website or contact us for software development, ERP development, CRM software, website development, mobile app development, AMC software, hosting or related services.

2. Information We Collect

We may collect the following information when you contact us or submit an enquiry:

• Name
• Business or company name
• Email address
• Phone number or WhatsApp number
• Business address or location
• Project requirement or service enquiry details
• Information shared through contact forms, calls, WhatsApp or email

3. How We Use Your Information

We use the information collected for the following purposes:

• To respond to your enquiry
• To understand your software, website, ERP, CRM or mobile app requirement
• To prepare quotations, proposals or project discussions
• To provide support, maintenance or service communication
• To improve our website, services and customer experience
• To send relevant business communication, if required

4. Website Forms and Newsletter

If you submit your email address through our newsletter or contact form, we may use it to send updates, service information or respond to your request. You may contact us anytime if you do not want to receive further communication.

5. Cookies and Tracking

Our website may use basic cookies, analytics tools or similar technologies to understand website traffic, user behaviour and page performance. This helps us improve our website and services. You can disable cookies from your browser settings.

6. Third-Party Services

Our website may include links or integrations with third-party services such as WhatsApp, Google Maps, Google Analytics, social media platforms, hosting providers or payment-related tools where applicable. These third-party services may have their own privacy policies.

7. Data Security

We take reasonable steps to protect the information submitted to us. However, no method of online transmission or digital storage is completely secure. We recommend that users avoid sharing highly sensitive information through public website forms.

8. Sharing of Information

We do not sell your personal information. We may share information only when required for project communication, service delivery, legal compliance, hosting/support operations, or with your consent.

9. Data Retention

We may retain enquiry and communication details for business records, follow-ups, support, quotation history and service purposes, unless deletion is requested and legally or operationally possible.

10. Your Rights

You may contact us to request correction, update or deletion of your information. We will review such requests and respond as reasonably possible.

11. External Links

Our website may contain links to external websites or social media pages. We are not responsible for the privacy practices, content or security of external websites.

12. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with the updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us:

• Company: AIM Excel Software Solutions
• Address: 201, ZN House, Road No. 12, Baiganwadi, Govandi, Mumbai 400043, Maharashtra, India
• Email: admin@aimexcel.com
• Phone: +91 91377 56575, +91 84519 42607
• Website: https://aimexcel.com/